Privacy policy

Creation Date: 7 July 2021
Last Updated: March 20, 2026

This Privacy Policy describes how T21 Design Studio® ("we", "our", or "us") collects, uses, and discloses your personal information when you visit or make a purchase from https://t21.co.in ("Site") or interact with our services ("Services").

By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Services.

1. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last Updated" date. Significant changes will be notified where required by law.

2. Legal Compliance

We comply with:

  • The Digital Personal Data Protection Act, 2023 (DPDP) of India
  • Other applicable data protection laws

3. Personal Information We Collect

a) Directly from You:

  • Full name, contact number, email, billing/shipping addresses
  • Account login credentials
  • Order and transaction details
  • Loyalty points, product reviews, gift card information
  • Customer support messages

b) Automatically via Cookies/Usage Data:

  • IP address, browser type, device info
  • Pages visited, time spent, and navigation

c) From Third Parties:

  • Shopify platform
  • Payment processors
  • Advertising and analytics services

4. How We Use Your Information

  • Fulfilment of your orders
  • Customer support
  • Sending updates, invoices, or alerts
  • Improving our website and services
  • Marketing and promotions (with opt-out options)
  • Preventing fraud or misuse

5. Cookies and Tracking

We use cookies and similar technologies to improve the Site. You can control cookie preferences via your browser or use ad-blockers. Some features may not work correctly if cookies are disabled.

See Shopify's cookie policy: https://www.shopify.com/legal/cookies

6. Sharing Your Information

We may share your information with:

  • Service providers (e.g. IT, payments, logistics)
  • Marketing or analytics partners
  • Government authorities when required by law
  • Affiliates within our corporate group

We do not sell or share your sensitive personal information without consent.

7. Children's Privacy

Our Services are not intended for children under 18. If you are a parent and believe your child has provided us with data, please contact us to request deletion.

8. Data Security & Retention

We implement reasonable security measures. However, no method is 100% secure. Avoid sending sensitive data through unencrypted channels.

We retain data only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes

9. Your Rights

Depending on your location, you may have the following rights:

  • Access: Know what data we collect
  • Delete: Request data deletion
  • Correct: Fix inaccurate data
  • Portability: Request a copy of your data
  • Restrict Processing: Limit how we use your data
  • Withdraw Consent

To exercise your rights, contact us at info@t21.co.in

We will not discriminate against you for exercising your data rights.

10. Third-Party Sites

Our Site may contain links to other websites. We are not responsible for their content or privacy practices. Please review their privacy policies separately.

11. Contact Us

For questions, feedback, or rights requests:

Email: info@t21.co.in

🔍 Quick Summary

  • We collect basic data to process orders and improve services.
  • We respect your data rights and follow Indian & global laws.
  • You can access, correct, or delete your data anytime.
  • Your information is secure and never sold.
  • Humans under 18 are not permitted to make purchases.