We normally dispatch within 24 hours on working days. Exact delivery date wI’ll be shown on shipping Partners Website. Tracking number will be shared via email and WhatsApp
Pre paid:
Metro Cities: 1-7 working days
Non Metros: 3-7 working days
Cash on Delivery Not Available.
At times when we are experiencing high volume of orders, shipments may get delayed by a few days. Once Your order is dispatched
You will get estimated time and progress of the delivery on your E-mail or via WhatsApp.
On the date of delivery, the person delivering the Product will reach out to You (on the number shared by You at the time of placing Your order/registering on the Platform) to confirm Your presence to receive the Order.
You are requested to be available on the date of delivery since the Products will either be hand delivered to You or to someone appointed by You to collect the order on Your behalf.
All deliveries sent to residential or commercial spaces require a receipt signature for authentication. We take no responsibility for shipment receipt signed by an alternative person other than the person ordering the Product or someone appointed by You to receive the order at the delivery address.
Maximum of 2 (two) attempts will be made on the date of delivery to deliver the Product at the address indicated as the delivery point, at the time of placing the order post which the order will be cancelled, and Refunds will be made as per the terms and conditions.
We do not take responsibility for an incorrect address that was provided at the time of placing the order. In case of an incorrect address, the product will be returned by the rider and refunds will be made after deducting charges incurred.
All claims for damages must be reported to customer service through an email at: info@T21.co.in within 24 (twenty four) hours of order delivery.
For each order, a shipment charge will have to be paid by the customer. The exact shipment charges for the order will be shown to the customer at the order checkout page. Shipping will be free of cost if order value exceeds a certain mentioned value during checkout.
As soon as the customer receives the Product, the customer should keep it under right storage conditions mentioned on the pack.
No replacement or refunds will be issued for any quality loss or damages, if the Product is not stored in the right storage conditions after delivery.
Freight charges will vary based on weight of products in non-metro cities.